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Will lash extensions damage my natural lashes?

Your lash health is paramount and when extensions are applied correctly and properly, a lash length and thickness will be chosen to ensure your natural lashes stay intact and stay healthy.  Keep in mind that aftercare can affect the integrity of your natural lashes' health. This can include, but is not limited to: not adequately cleaning your lashes, excessive rubbing, and your sleeping style 

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How long do lash extensions last?

You can expect that they will last 2-4 weeks, your lash extensions will grow out with your natural lashes as your natural lashes go through the growth cycle and shed. Lash fills are generally performed every 2-3 weeks. 

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How can I make my lashes last longer?

• Refrain from using oil-based make-up remover or creamy eye shadows

• Wear a sleeping mask designed for lash extensions

• Follow After-Care instructions

• Wash your lashes thoroughly

• Refrain from excessive rubbing

• Do NOT pick at them

• Get a fill every 2-3 weeks

• Sleep on your back

 

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Cancellation Policy

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At Flutter Yen Aesthetics, we prioritize your appointments, setting aside dedicated time and products that we may be unable to reuse exclusively for your service. We understand that unforeseen circumstances may arise, and we are always here to accommodate reasonable requests.

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However, we kindly ask for your understanding and cooperation in respecting our time and commitments. By honoring your appointments or providing advance notice for cancellations, you not only support our livelihoods but also contribute to a culture of empathy and compassion.

 

If you need to cancel or reschedule your appointment, please give us at least 48 hours' notice via phone or text at 978-571-7711.

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Otherwise, you will forfeit your non-refundable fee. Each appointment slot represents an opportunity for us to serve you and sustain our business. When it goes unfilled due to a cancellation, we not only lose potential income but also valuable time that could have been filled by another client. By providing sufficient notice, you will avoid forfeiture of your non-refundable fee.

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Please do not message us on our social media channels for cancellation or rescheduling purposes, as they are not monitored daily.

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The Non-Refundable Fee Policy

To secure your appointment, we require a non-refundable fee equal to half the total service amount, with a minimum of $30.00.  This fee will be discounted off the cost of your treatment and is payable when booking via PayPal, Venmo, or in-person cash payment.

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"NO SHOWS" will be treated as if no advance notice was given, resulting in forfeiture of the non-refundable fee.

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How to Cancel or Reschedule:

If you need to cancel or reschedule your appointment, please give us at least 48 hours' notice via phone or text at 978-571-7711.

Please do not message us on our social media channels for cancellation or rescheduling purposes, as they are not monitored daily.

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The Early Arrival Policy

Please endeavor to arrive promptly for your appointment. If you arrive early, kindly wait until your scheduled time, as we may be attending to another client or preparing for your service.

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More Than 15 Minutes Late to Your Appointment

While we strive to accommodate all our clients, tardiness beyond 15 minutes will result in rescheduling and/or be treated as a "NO SHOW." We value the time of both our clients and our team, and it's essential to maintain punctuality to honor subsequent appointments.

 

The Infilling Other Technicians' Work Policy

We are unable to guarantee uniformity and retention of another artist's work; therefore, we do not infill from a different artist. A removal and full set would be required in this instance. If your original set was not created by us, then there is an additional fee of $30.00.

 

The Lash Hygiene Policy

Please arrive at your appointment without eye makeup to maximize your lash application time. Eye makeup can compromise lash extensions, necessitating additional time for removal and potentially incurring a $30.00 lash bath fee.

We appreciate your cooperation and understanding as we strive to provide exceptional service while respecting the needs of all our clients.

 

*** Please note that our prices and policies are subject to change without prior notice. ***